COP Features

Our flagship product, the Common Operational Picture (COP), is a web-based, Emergency Response and Management (ERM) system. The COP enables all types of organizations (civil, military, corporate, or academic) to manage multiple incidents simultaneously. The system displays comprehensive incident information within a given region in an organized, standard format. The COP incorporates multi-level security which allows each organization to control how sensitive information is shared. It also supports automated after action reporting by generating National Incident Management System (NIMS) compliant forms from its database.

Situational Awareness Systems is currently working with Northeast PA Emergency Response Group (NEPA-ERG), Pocono Medical Center (PMC), and St. Luke's Medical Center to keep the COP standards compliant.

Address Book

The Common Operational Picture has an easy way to manage contact information for quick referencing. With the help of the COP's Address Book, users can simply upload there contact information from outside programs such as Microsoft Outlook. In addition, users can add new contact information and email their contacts directly from the COP.

Alerts

Users can view and send short alerts to other users taking part in resolving an incident. These alerts appear in the heads-up display of the receiving user and will remain highly visible until they are acknowledged by that user.

Calendar

The Common Operational Picture has a user friendly calendar for managing upcoming events that can be viewed and edited by members of the organization. With the help of the COP's built-in Calendar, users can add an upcoming event by clicking on its date. The user can associate the following with the event: title, description, contact phone, start date, end date, start time, end time, event type, event address and building/room number.

Chat

Users may use the COP's built in instant messaging service to send real-time information and requests to other facilities and users that are using the chat feature. This feature allows users to communicate with each other without the information being stored.

Dashboard

The Dashboard is a customizable page that can display the Status Board, Alerts, Reports, Notifications, Resources and HAvBeds pertaining to the currently specified incident in the form of Gadgets. If a user wishes to view a currently selected Gadget by itself, click on the name of the Gadget to be redirected to the associated page.

File Sharing Folders

Files can be uploaded and shared with other users, or can be stored in private folders for personal storage. Copy, cut, and paste functionality allows for easy file management.

HAvBED

Hospitals can share available bed information during emergencies in real-time. Modeled after the HAvBed system, bed availability information can be specified as quantities currently available, available in 24 hours, and available in 78 hours. Availability of additional resources, such as facilities and equipment, can also be specified.

Help

On-line help is integrated throughout the COP web interface. For quick information retrieval, the help function is fully indexed, searchable, and only a click away.

HICS IV

NEWS has a number of HICS and NIMS forms readily available. Where applicable, the form will be automatically populated with relevant data from the active incident. All forms are user-editable and can be modified to suit your needs.

Incident Action Plan

After an incident is selected, users can better prepare their organization in a matter of moments. Users can create, view, alter and delete action plan items for the currently selected incident, which allows their personnel to be fully aware of their organization's action plan. The Incident Action Plan can be accessed through the link found under the Incidents dropdown menu at the top of the page.

Incidents

Incidents can be recorded with roles being assigned either manually or automatically filled based on user availability. Users can be notified via e-mail, text SMS message, or automated voice telephone call to determine user availability.

Maps

Incidents, personnel, resources, command centers, alternative care sites, facilities, etc. can all be tracked by location and viewed on an annotated interactive map. Interactive maps have zoom and pan control, allowing users to see other regional incidents. Additionally, users can mark important information and locations on the map using predefined shapes and then associate their own unique labels (i.e. Staging Area) for each of the shapes.

Reports

Users can view and send reports relating to an incident. These reports can consist of long-form information, can be quoted, replied to like e-mail, and can have attachments.

Resources

Hospitals can manage resource allocation using HICS-resource-type integrated features. Resources can be requested from other campuses or regional organizations, and available resources can be shared with other organizations.

Security

The COP contains a security layer which enables users to specify which information is to be shared with other organizations and users. This also allows control over which users are able to access and modify incident content. The security configuration can be changed by you to fit your needs for a particular incident or even during an incident if you so choose.

Status Board

Each reported incident has a local status board and an optional regional status board which are used to post issues requiring resolution and the actions taken to resolve those issues. The local status board is visible only to the local hospital, while the regional status board is visible to the organizations in the region taking part in resolving the issue(s).

Org Chart

Each incident has a fully-editable HICS-compliant organization chart associated with it. Quickly view who is in charge and how to contact them. The chart is color coded to HICS specifications.

Heads-up Display

Throughout the COP web interface, a heads-up display is located in the top-right corner of each page. Relevant up-to-date information is displayed, including the currently selected incident, your assigned role, the number of alerts and reports, and the most recent alerts.

2-way Notification

Notification of incidents can be sent automatically via e-mail, Text SMS, or automated voice phone call. Two-way communication allows persons in the field to provide availability updates through this automated system.